Troubleshooting

No Dial Tone / Device Not Registered
When your phone plays the message, "Device Not Registered", or has no dial tone, you should visually look at the gateway device.  It is a small bl...
Fri, 24 Aug, 2018 at 11:28 AM
Replace the Prime Handset on an IP160
The IP160 has a default handset. If you cannot get the device to stop searching for handset 1, factory resetting everything may not solve your issue. Yo...
Tue, 4 Jul, 2017 at 4:09 PM